Silexx Resources
Contact, forms, and information
Contact Information
For Support related items or issues, contact Silexx Support
Silexx Support Phone:
Cboe Floor Support:
Documentation
- Cboe Silexx Fee Schedule
- Cboe Silexx User Manual
- Cboe Silexx Business Continuity Plan
- Legacy Silexx Help Guide
FAQs
- What are your clearing arrangements?
Cboe Silexx is a clearing and broker-neutral OEMS. While we already have streamlined processes in place with many of the top-tier clearing firms, we are constantly working to increase the network of our certified partners.
- Can you provide customized order and activity reports?
Yes, depending on your firm's needs, we can generate custom reports, regulatory reports (e.g., CAT), complete order audit trails and real-time, order-flow reporting (e.g., FIX Drops).
- Do you support FIX Drop copies?
Yes, we support inbound and outbound FIX Drop copies.
- Do you have a management system, I need to monitor 100 accounts?
Cboe Silexx offers robust risk management systems that include the ability to organize accounts into groups. Simple filter functions allow risk management to sort by account, expiration, symbol, or a host of user-defined filters. Risk Radar monitors "Event Risk" and calculates Portfolio Margin in real time and Position Analyzer offers a convenient way to visualize the risk of complex option positions. Let Cboe Silexx be a one-stop solution to monitor client activity and risk exposure.
- Can you load our Start-of-Day Positions files?
Yes, Cboe Silexx will work with your firm on a custom, automated importing solution for your firm's start-of-day position & buying power files. We are able to seamlessly reload files intraday, immediately reflecting any changes in the trader's terminal.
- How much bandwidth does Silexx OEMS require, how many symbols can I watch?
Cboe Silexx uses a highly efficient proprietary compression and transmission protocol, and we do not employ any symbol subscription limitations. On a regular 3Mbit/sec DSL line, you can easily subscribe to several thousand symbols, and we have clients with large portfolios that are subscribing to more than 50,000 active tickers. As a rule of thumb, depending on the activity of the symbols you are watching, Cboe Silexx consumes ~15Kbit/sec per 500 symbols.
- What are the system requirements needed on my system to properly run the Silexx OEMS?
- The millisecond war, how fast are you?
All those millisecond and microsecond numbers you see being thrown around in the press ignore multiple factors of latency and often are a result of incorrect/inadequate measurements. For a manual trader, the single biggest source of latency are your fingers, and if you can click more than 5 times per second, that's really good. If you put this in numbers, the average person has a 200ms to 300ms delay from thinking to clicking the mouse, to actually executing the click. The second biggest source of latency is introduced by your physical connectivity to our order gateways. Depending on your location, sending an order from San Francisco to New York, takes around 30-40ms. Now, for bragging rights, after our order gateway receives your order, we run all necessary risk checks, validate the order and send it out to the exchange. Our mean-time latency is ~150µs (microseconds), which is ~3,000 times faster than the time it takes for the order to travel to us. Bottom line, yes, our systems are insanely fast and deliver your orders to the exchanges with negligible overhead.
- What fees does Cboe Silexx charge for connectivity?